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After Sales Service Team

Grace Stage Lighting always attaches the most important to the satisfaction of the customers. We have a bridle-wise professional after sales service team to provide worldwide service. Quick response, right solution and efficient on-site disposal are our tenets. Our service team will help with all your after sales service.

grace team

How the service team can help:

  • Installation guidance
  • Preventative product maintenance
  • Equipment commissioning
  • Trouble shooting
  • Provide spares

Warranty Method

If you need after-sales service, please provide the contract number/problem description/problem photo/drawing mark and send it to the corresponding salesperson.
You should know that the product quality of Grace Stage Lighting is very reliable. The praise rate on Alibaba e-commerce platform is the first in the entire website, and the number of praise is also the first in the entire website.

Following your repair claim, the defective part will be repaired or replaced at our option, and we reserve the right to replace the defective part with a part of equal or greater value.

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