After Sales Service Team

Grace Stage Lighting always attaches the most important to the satisfaction of the customers. We have a bridle-wise professional after sales service team to provide worldwide service. Quick response, right solution and efficient on-site disposal are our tenets. Our service team will help with all your after sales service we work closely with our distributor service agents throughout the world.

grace team

How the service team can help:

  • Installation guidance
  • Preventative product maintenance
  • Equipment commissioning
  • Trouble shooting
  • Provide spares
Note: Some additional fees will be charged accordingly. If you have any questions or comments about our services and products, please send us an email.
  • Warranty Method

If you need after-sales service, please provide the contract number/problem description/problem photo/drawing mark, and send the information to the following after-sales mailbox:
                                                                                        [email protected]

Following your repair claim, the defective part will be repaired or replaced at our option, and we reserve the right to replace the defective part with a part of equal or greater value.